FAQ 
by our guests

You can find the admission prices for the Old Salt Works in Bad Reichenhall here.Discover our special offers for groups.

Tickets can be paid for on site at the Old Salt Works in Bad Reichenhall in cash or by EC (Eurocheque) or credit card (except Diners Club and American Express).Tickets can be purchased online by credit card (Visa, Mastercard) or PayPal.

No, online tickets for your visit to the Old Salt Works are unfortunately non-refundable.The purchase of an online ticket is binding.You will find further information on this in our General Terms and Conditions.

Vouchers for a visit to the Old Salt Works can only be redeemed in the Old Salt Works online shop.Please have your voucher code ready and enter it here (Ticketshop link - “Redeem voucher”).

If the group consists of at least 20 people, there are discounts for the visit to the Old Salt Works in Bad Reichenhall. Here you will find our current prices for groups. 

The guided tour of the Old Salt Works takes about 45 minutes.Afterwards, you can visit the salt and brand museums individually.Please be on site a few minutes before the start of your booked tour time.

No, guests are guided through the Old Salt Works.

Guided tours of the Old Salt Works are generally conducted in German.However, we provide our guests with free translation texts in English, Italian, Spanish, Portuguese, Russian, Czech and French.

The footpath through the Old Salt Works in Bad Reichenhall is about 400 metres long and easy to manage for people of average physical fitness. Please note, however, that you will have to climb approx. 270 steps on the guided tour of the historic salt springs.

Many levels in the historic building are only accessible via stairs.

To ensure maximum safety, we ask you to consider the following points:

• Due to the risk of tripping, photography and filming are not permitted during the tour.
• Please do not bring hats, sticks, backpacks, back carriers or other bulky items.You can lock smaller backpacks in our lockers during the tour.
• Prams cannot be taken underground.There is no possibility to park prams in the Old Salt Works.
• The path may be wet and slippery.Use handrails and be careful not to trip.

Please report to the ticket office a few minutes before your reserved tour with your reservation confirmation.

The Bad Reichenhall Old Salt Works is located in the centre of Bad Reichenhall and is close to several nearby cafés and restaurants.In the middle of the historic salt works area is the Salín restaurant, ideal for grabbing a bite before or after your visit to the Old Salt Works.

In the Bad Reichenhall Old Salt Works, the temperature below ground is a constant 12 degrees Celsius (53.6 F) all year round.

As it is only 12 degrees Celsius underground, we recommend appropriately warm clothing. Sturdy shoes are also a must, as the marble floor in the Old Salt Works can be wet and slippery.

A visit to the Old Salt Works in Bad Reichenhall is possible at any age. Persons under 13 years of age require an accompanying person. For further information, please refer to our Terms of sale, delivery and payment.

No, the path underground in the Old Salt Works Bad Reichenhall is not suitable for prams and backpack carriers. You are welcome to use a baby sling instead.

No, due to the risk of tripping, filming and photography are unfortunately not permitted in the Old Salt Works Bad Reichenhall.

No, unfortunately dogs are not allowed in the Old Salt Works.

Hats, sticks, umbrellas, backpacks, back carriers and other containers and bulky objects may not be taken into the Old Salt Works.Medical walking sticks are an exception.Please note, however, that you will have to climb approx. 270 steps.

For bulky items and valuables, lockers (with 1- or 2-euro coin insert) are available.No liability is assumed for the items brought in.

“Unter Tage” means something like “in the mine” or below the earth’s surface (under the ground).“Über Tage” means exactly the opposite - i.e. above the earth’s surface or above ground.The two terms come from the miners' language.

The guided tour of the historic salt springs includes 270 steps - these must be climbed! Due to the many steps and the narrow winding tunnels, it is not possible to visit the spring building of the Old Salt Works with a wheelchair. 

Persons with disabilities or limited mobility can only take part in the guided tour of the Old Salt Works after consultation with the supervisor.The escorts must be able to take the person out of the leadership area in problem situations.The supervisor may refuse access if it is evident that the tour would involve an increased risk for the person. In this case, the admission fee paid (and possibly also the accompanying person if they also waive their visit) will be refunded with the supervisor's signature.

We therefore strongly recommend that, in case of doubt, you clarify your intended visit beforehand by telephone

If you suffer from claustrophobia, you are not allowed to visit the Old Salt Works in Bad Reichenhall for your own safety.

The Old Salt Works in Bad Reichenhall has limited paid parking spaces located directly in the grounds of the Alte Saline (Südhof / South Court and Nordhof / North Court).Additional paid public parking spaces are located on the Salinenstraße street.Please allow enough time to find a parking space.

Your booked appointment at the Old Salt Works in Bad Reichenhall is binding. If you arrive late or miss your tour, unfortunately your reservation will also be forfeited. Furthermore, a cancellation fee, as noted on your reservation confirmation, will apply. Therefore, please make sure you are there a few minutes before the tour starts.

The nearest coach parking area near the Alte Saline is at the Festplatz in Bad Reichenhall. If you let your guests off at the “Salinenstock” at the “Beamtenstock”, it is only a two-minute walk to the entrance of the Bad Reichenhall Old Salt Works.