FAQ

How do we react to the risk of infection from COVID-19?

In order to ensure the protection of our guests and employees, we have adapted our operation to the current situation:

  • The maximum permitted group size per guided tour depends on the (changing) legal requirements in Bavaria and the hygiene concept we have created and adapted on this basis.
  • A distance of 1.5 metres must be kept between visitors from outside the family.
  • All employees and visitors wear mouth and nose protection during the entire visit.
  • Disinfection stations in the entrance and exit area.
  • In order to trace possible chains of infection, contact details must be given at the ticket office when buying a ticket.
  • Please note that there are restrictions due to the current situation and an independent exploration of the Salt Museum is not possible after the guided tour through the tunnel system. 

What's the temperature underground?

Please note that the temperature underground is constant +12 degree in sommer and winter.

Where can I redeem my gift voucher?

Gift vouchers can only be redeemed at the cash desk.

Can I take a dog into the Old Salt Works?

No, dogs are not allowed in our tourist attraction.

Is the visit suitable for small children?

Yes, we don't have any age restrictions. Please note that the path undergound is not suitable for baby buggies or carrying frames. Baby slings are allowed.

Can I film or take pictures? 

For security reasons it's not allowed to take pictures or make a film underground during the total tour through the Old Salt Works. Thank you for your understanding.

Can I visit the Old Salt Works without a guide?

No, the tour through the Old Salt Works is always a guided tour.

Meeting place for group reservations?

Please get in touch with the cash desk at the reserved time.

Which clothes are most suitable?

It's advisable to take warm clothes. You also need sturdy shoes. Attention: slip hazard!

Can I visit the Old Salt Works with a wheelchair?

Please note that it is not possible to visit the Old Salt Works with a wheel chair.

How long does the guided tour take?

The tour through the spring construction and the salt museum takes about 50 minutes.  Due to the current corona situation there may be restrictions at the moment. 

How long is the walk through Old Salt Works?

The way accounts around 400 metres with approx. 200 steps. Therefrom 72 steps go down.